Acquire tools you can implement immediately to improve clinical outcomes, reduce burnout, and better manage your time and energy.
BEFORE
- —Feel burnt out
- —Working harder than the client
- —Considering changing role / fields
- —Not considering leadership role
- —Writing 'goal not achieved'
AFTER
- +Feeling energized after client sessions
- +Reduced 'to do' list
- +Motivated to stay in your profession
- +Tools and confidence to apply
- +Writing 'goal achieved'
Want to bring this training to your team?
This accredited training is available for organizations too. Request a customized option with full access, flexible timelines, and optional live support.
"Simply telling our patients what to do in order to get better doesn't translate to meaningful action or outcomes. THIS is the missing link."
AI can deliver information. It can’t help a patient find their own motivation, navigate uncertainty or commit to change. That’s the skill this course builds, with continuing education recognized by the organizations your profession already trusts.
No prerequisites. Start anytime, anywhere.
In just 12 hours of fully self-paced learning, you’ll develop the foundational coaching skills to use a Coach Approach across clinical populations and lead conversations that build ownership, participation and meaningful action.
Are you a healthcare professional looking to reduce burnout, improve patient outcomes, and make more meaningful use of your time and energy?
Dive Into a Coach Approach® 1.0 | Core Fundamentals is a fully asynchronous, 12-hour micro-credentialed course designed specifically for healthcare providers. You'll learn how to integrate coaching techniques into your practice—without needing full coaching certification—to support behavior change, client autonomy, and deeper therapeutic relationships.
Recognized by global organizations and accredited for 12 CCEs by the International Coaching Federation (ICF), this self-paced course equips you with practical, evidence-based tools you can apply immediately across a wide range of clinical settings—from pediatrics to acute care, rehabilitation to leadership.
You'll explore 8 focused modules:
- 1. Coaching Fundamentals in Healthcare
Discover what coaching is (and isn't) and how it can complement clinical practice by supporting motivation, self-management, and behavior change. - 2. Building Clarity: Defining the Coaching Process
Learn how to clearly explain the Coach Approach to clients and co-create a contract that sets a focused, collaborative tone. - 3. Listening & Mindset: Applying the Foundations
Strengthen your listening skills and adopt the key coaching mindsets—Amateur and Discoverer—to deepen your client presence. - 4. Diving Deeper: Understanding the Client's Perspective
Explore techniques like clarity questions, powerful silence, and courageous observations to uncover what really matters to the client. - 5. Exploration in Action: Guiding Clients Toward Solutions
Support clients in discovering their own answers using the DIVE IN Goals™ framework and other behavior change tools. - 6. Summing Up & Taking Action
Learn how to close sessions with intention using "Sum up" and "Make a request," while integrating two advanced coaching mindsets: Environmentalist and Olympian. - 7. Bringing It All Together: Coaching Framework and Application
Observe real coaching demonstrations and plan how to apply the model in your own practice using the full DIVE IN framework. - 8. Laser-Focused Coaching
Master how to lead high-impact coaching conversations in 10–15 minutes—ideal for busy clinical environments.
You'll gain full access immediately upon purchase. Complete the modules at your own pace.
- 12 hours of fully self-paced learning: complete on your own time, within 12 months of enrollment
- 80+ page interactive workbook: PDF fillable and packed with practical tools, techniques, and scripts
- 50+ real-life video coaching clips: showcasing diverse healthcare roles, clinical populations, and use cases
- Accredited continuing education:
- 12 ICF Continuing Coach Education (CCE) hours
- 1.2 AOTA CEUs
- 11 NBHWC Continuing Education credits
- Direct instructor support: submit questions and get guidance as you apply the Coach Approach in your own context
- Extensive library of curated reference materials: explore research, models, and examples to extend your learning
Function First Coaching Inc. is an AOTA Approved Provider of professional development. Course approval ID# 2409. This distance learning-interactive activity is offered at 1.2 CEUs, Introductory, OT Service Delivery. The assignment of AOTA CEUs does not imply endorsement of specific course content, products, or clinical procedures by AOTA.
Core Fundamentals is your first step toward the Coach Approach in Healthcare Professional Certificate and is part of Level 1 of the Dive Into a Coach Approach® program. Once you complete this 12-hour course, you’re only 8 hours away: finish the Coaching Tools for Healthcare Bundle (opens in a new tab)—four short courses—to reach the full 20 hours and earn your Professional Certificate.
Ready to complete the full 20-hour Level 1 journey from the beginning? Enrol in Goal Achieved, which includes Core Fundamentals and the Coaching Tools for Healthcare Bundle.
By the end of this course, you will be able to:
- Apply a coaching model created by and for healthcare professionals to improve clinical outcomes, enhance patient satisfaction, and reduce burnout
- Use the DIVE IN Goals™ framework to structure a 4-step coaching dialogue that builds motivation, accountability, and client ownership
- List 10 core techniques from the framework that support a confident, effective coach approach
- Describe four mindset principles that strengthen therapeutic rapport and drive meaningful client engagement
- Use the Coaching Spectrum Framework™ to integrate informal and formal coaching into a variety of healthcare settings
- Create a personalized action plan to begin using a coach approach in your day-to-day practice
Choose the plan that works for you:
- Pay in full
- Or split into 2 equal payments
Does Your Employer Offer Professional Development Funding?
Email us at info@functionfirstcoaching.com and our team will send you a handout you can share with your employer. It outlines the course value, time commitment, applicable continuing education approvals and relevance to your role to help support your professional development funding request.
Build the Human Skills
Learn the core skills that shift follow-through back to your patients or clients. Accredited by the organizations your profession already recognizes.
12 CCE (10 CC, 2 RD)
Approved Provider #2409 | ID# 9768 (1.2 CEU)
CEA-000340-1 (11 CE)
Continuing education credits
Yes. Dive Into a Coach Approach® Level 1 is accredited by the ICF, AOTA and NBHWC, so ICF coaches, occupational therapists and occupational therapy assistants, and NBHWC-credentialled coaches earn credit directly.
Everyone else self-submits, and most regulators accept it. Physical therapists and physiotherapists, physical therapist assistants, speech-language pathologists, nurses, dietitians, psychologists, social workers and kinesiologists can submit our certificate of completion to their state board, provincial college or professional association. Requirements vary by jurisdiction, and most bodies allow practitioners to submit individual courses for approval.
Your certificate lists the course title, contact hours, learning objectives, and our accreditation provider numbers, which is the documentation most boards ask for. If you need approval confirmed before you enrol, check with your own regulatory body first and we will send whatever additional course detail they need.
The Coach Approach in Healthcare Certificate Pathway
Goal Achieved – Level 1
Course Format: Self-Paced | Course Length: 20 hours
Dive Into a Coach Approach® 1.0 – Level 1: Core Fundamentals + Coaching Tools for Healthcare Bundle
Begin your journey with the foundational skills of the Dive Into a Coach Approach® model—designed specifically for healthcare professionals.
In this self-paced, 12-hour Core Fundamentals course — the first part of Level 1 — you’ll explore the core techniques, framework, and mindset that support collaborative, client-centered care.
Next step: Complete the Coaching Tools for Healthcare bundle. This 8-hour follow-up includes four short courses that build on your foundational learning. You’ll create personalized coaching tools for your setting—and receive direct feedback to strengthen your integration and confidence. This step is required to complete Level 1.
Want a printable version? Download the DICA Journey PDF to follow along at your own pace.
Learn More About Level 01
Second Nature – Level 2
Course Format: Hybrid | Course Length: 30 hours
Dive Into a Coach Approach® 2.0 – Relationship & Technical Mastery
Strengthen your coaching through relationship awareness and skill refinement.
In this interactive course, you will explore your relational patterns using a personalized Relationship Intelligence (RQ) assessment and learn how these insights can deepen your coaching presence and strengthen your therapeutic and leadership relationships.
Through peer coaching, real-time feedback, and practical tools, you will refine techniques from Level 1, develop greater self-awareness, and build the relational agility and technical confidence needed for client-centered care.
Level 2 of the Dive Into a Coach Approach® journey builds directly on Level 1 and equips you to connect, attune, and partner with clients and colleagues while applying new coaching skills in meaningful, real-world scenarios.
Second Nature also includes 10 hours of self-paced learning: 7.5 hours of coaching demonstrations and the 2.5-hour Integrating Mindfulness into Coaching and Healthcare course.
Want a printable version? Download the DICA Journey PDF to follow along at your own pace.
Learn more about Level 02
Into Practice – Level 3
Course Format: Hybrid | Course Length: 10 hours
Dive Into a Coach Approach® 3.0 – Live Implementation
Apply everything you’ve learned in a real coaching engagement—while being mentored every step of the way.
In this live training, you’ll implement the full Dive Into a Coach Approach® methodology from beginning to end, using the complete suite of tools introduced in Levels 1 and 2. You’ll coach a real client (secured through our Get Coached Program) and receive direct support and feedback to guide your growth.
This course fulfills mentorship hours required for ICF credentialing and prepares you for formal evaluation in Level 4.
Level 3 is your bridge from practice to professional coaching readiness.
Want a printable version? Download the DICA Journey PDF to follow along at your own pace.
Learn more about Level 03
LEVEL 04
ICF READINESS & MENTORSHIP
Course Format: Hybrid | Course Length: 10 hours
Get personalized guidance to prepare for ICF ACC credentialing.
Dive Into a Coach Approach® Level 4 is an optional advanced stage for professionals who have completed the 60-hour stackable Coach Approach in Healthcare Certificate Pathway and are preparing to pursue an ICF ACC credential through the Portfolio Path.
You’ll submit a recorded coaching session, receive written Growth Feedback and a DICA competency score from an ICF-credentialed mentor coach who holds the ICF Mentor Coach Specialization (MCS), and meet individually to review your feedback and next steps.
Want a printable overview? Download the DICA Journey PDF to see how all four levels connect.
Learn more about Level 04Meet Your Facilitator
Hélène Thériault is a clinical instructor and fieldwork preceptor in the Department of Occupational Science & Occupational Therapy at the University of British Columbia, where she also delivers her signature Coach Approach seminar to graduating therapists. She is a certified Total SDI® Facilitator and Leadership Circle Profile™ practitioner.
With over two decades of experience, a Master of Adult Education, and the highest coaching credential—Master Certified Coach (MCC)—Hélène brings deep expertise in healthcare, adult learning, and leadership development.
Through her proprietary and accredited methodology, Dive Into a Coach Approach®, she trains and certifies healthcare professionals using a holistic framework integrating evidence-based coaching, leadership tools, and strengths-based models.
In 2023, she was recognized by the International Coaching Federation (ICF) as the Emerging Coach Educator for her contribution to advancing coaching in healthcare.
Get Instant Access
Ready to Begin Core Fundamentals?
Start the complete 12-hour, self-paced course and begin developing the foundational skills to use a Coach Approach in healthcare.
Not Quite Ready for Core Fundamentals?
Dip Your Toe with Module 1. Experience the first 90 minutes of Core Fundamentals for $49 USD and decide from experience whether the complete course fits your practice.
Your $49 USD will be applied toward Goal Achieved if you decide to continue.