We’re Here For: Private Healthcare Organizations

We help you enhance your patient’s satisfaction

Private healthcare organizations are constantly looking for efficient, cost effective, and innovative ways to improve patient satisfaction and health outcomes while recruiting and retaining the best healthcare practitioners.

We have a proven track record in delivering customized patient-satisfaction training to equip your healthcare team with new coaching skills to support your patient retention and meet your goals.

We guarantee evidenced-based training that is immediately applicable within your team and easily integrated in your processes. Our actionable solutions are meant to improve your patient’s satisfaction while creating a culture centered around wellness to attract and retain your key people.

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Get Certified

Our Dive Into a Coach Approach® certification training program is accredited by:

Our Customized Solutions for the Private Healthcare Sector

Partner with a trusted and knowledgeable healthcare advisor specialized in micro credentialing coaching training with the fraction of the costs for a full team accreditation, so you can easily boost your patient satisfaction and empower retention.

Provide your staff with an accredited evidence-based training immediately applicable in the workplace to improve their mental health and increase their confidence and work satisfaction.

Our curated solutions bridge the gap between your current and ideal team expertise while being aligned with your company’s culture.

Discover proven approaches to prevent burnout within your team, boost their personal leadership, and provide them with customized support to meet your beneficiaries needs.

Our solutions will help you provide your team with the skills needed that will improve your patient’s health outcome & support meeting demand.

Choose a micro-credentialing training with the skillset that uplevel your team’s communication style, empathy, and increase their service delivery.

Trusted By

What We Promise

We strive to provide private healthcare organizations with customized patient-satisfaction training to equip your team with new skills using a Coach Approach, supporting patient retention and your organization's goals

Training Excellence

More than 20 years of designing and delivering exceptional evidence-based training accredited by top renowned healthcare organizations.

Micro Credential

Our commitment to elevate your team's knowledge equipping them with the skills they need to make a meaningful difference in your patient's lives.

Tailored Solutions

Comprehensive in-house expertise in designing customized training content you can replicate that is tailored to your organizations culture, goals and budget.

Our Tailored Solutions

Function First Coaching offers robust continuing education (CE) to support your team in providing the best outcomes for patients. All of our solutions are rooted in our Dive Into a Coach Approach® certification program.

50 CCE

Create a Coaching Culture

Develop core skills that will boost patient satisfaction and empower retention.

Go through the four levels of our certification journey at a pace that is aligned with your team's availability.

Delivery Methodology

  • 50 hours of accredited training
  • Hybrid: online module & live Peer Coaching
  • Small group practice
12 CCE

Leadership Workshop Series

Training to equip healthcare with leadership skills to excel in VUCA times.

Select four workshops for a year-long program with actionable follow-through and small group accountability.

Delivery Methodology

  • 4 x 1.5 hours Live Sessions or Full Day
  • Tools for immediate use
  • Up to 24 attendees
10 CCE

Team Performance Workshop

Assess and inspire your team to increase their effectiveness and work satisfaction.

Discover the right strength, at the right time for the right result within your team and further develop their coaching skills.

Delivery Methodology

  • 2 hours virtually
  • Customization for your team
  • Tools for immediate use
  • Up to 24 attendees

Unlock the potential of your healthcare team today! Schedule your Discovery Dive Call

Let's start!

Meet Your Healthcare Leadership Expert

Hélène Thériault- BScOT, MAdEd, MCC

Hélène Thériault is a world-renowned speaker, holistic coach, and educator – fluent in both French and English. As a global award-winning coach and educator, she is on a mission to change the face of healthcare with her company, Function First Coaching. She empowers service providers, professionals, and leaders to build sustainable practices and improve patients’ clinical outcomes.

My mission is to help healthcare organizations prevent burnout, retain staff, and improve patient outcomes through a Coach Approach.

Hélène Thériault credentials

Learn More
Hélène Thériault, BScOT, MAdEd, MCC — Healthcare Leadership Expert
The Business Case for a Coach Approach in Healthcare

Compare & Contrast the Coach Approach and Motivational Interviewing

This peer-reviewed white paper explores frequently asked questions about communication methodologies used in healthcare.

Get Access

Enhance your Team and Patient Care

Interested in learning more about Function First Coaching’s solutions? Schedule your Discovery Dive Call today