THREE STACKABLE CERTIFICATES
60 hours of Coaching Education for Healthcare
CONTINUING EDUCATION APPROVED BY:



Continuing education approvals vary by course and certificate level. View individual course details for the specific hours and approvals available.
Challenges We Help Private Healthcare Organizations Address
AI and online tools can provide information and possible recommendations in seconds. What distinguishes an organization is how its practitioners listen, build trust, respond to uncertainty and help clients translate information into meaningful action. Develop the human capabilities that contribute to a more collaborative and distinctly personal experience of care.
Begin building a shared Coach Approach culture that strengthens listening, curiosity, therapeutic presence and collaborative communication. Practitioners gain a common framework they can apply within their own professional scope, personality and practice style.
Provide practical professional development that helps team members navigate difficult client and workplace conversations, strengthen relational awareness and feel more capable in situations where clinical knowledge alone may not be enough. Training cannot solve every organizational pressure, but it can strengthen how professionals respond within them.
Clients increasingly arrive with more information, stronger expectations and conflicting recommendations, but not necessarily greater clarity. Help practitioners remain curious, navigate uncertainty and misinformation, clarify what matters and support informed client participation without losing the human relationship at the centre of care.
Yes. Function First Coaching Inc. offers flexible group training designed specifically for healthcare and helping professionals. After completing the 20-hour Level 1 program, participants earn the Coach Approach in Healthcare Professional Certificate and digital badge, providing an early and meaningful way to recognize employee learning, achievement and professional growth.
Organizations can begin by bringing Level 1 to the broader team, then support selected employees in progressing through the full 60-hour stackable certificate pathway as internal coaching champions. Each completed level awards a certificate and digital badge, creating visible milestones that recognize employee learning, strengthen professional confidence and demonstrate the value of your training investment.
For coaching champions interested in pursuing an International Coaching Federation credential, Level 4 | ICF Readiness & Mentorship provides additional education, mentor coaching, competency-based Growth Feedback and support in preparing for an ICF ACC credential through the Portfolio Path.
Trusted By
Why Partner With Function First Coaching Inc.
We help private healthcare organizations strengthen the human capabilities behind trusted care, effective communication and meaningful client action through practical, customizable Coach Approach training.
Healthcare Training Expertise
Led by a healthcare professional and adult educator with more than 24 years of experience across clinical practice, leadership, coaching and professional education.
Stackable Team Development
Participants can earn a certificate and digital badge after completing the 20-hour Level 1 program. Organizations can then support selected employees in progressing through Levels 2 to 4 as internal coaching champions.
Tailored Solutions
Training delivery, examples and areas of emphasis can be tailored to your organization’s roles, culture, priorities, schedule and budget while preserving the program’s core learning outcomes.
Choose the Right Training Path for Your Organization
Choose a focused team workshop, healthcare leadership series or multi-level certificate pathway tailored to your workforce priorities, professional roles and delivery needs.
All three options include education approved by the International Coaching Federation for Continuing Coach Education. Applicable AOTA and NBHWC continuing education approvals vary by course.
Unlock the potential of your healthcare team today! Schedule your Discovery Dive Call
Meet Your Healthcare Leadership Expert
Hélène Thériault, BScOT, MAdEd, MCC
Hélène Thériault is an occupational therapist, Master Certified Coach, adult educator and bilingual speaker with more than 24 years of experience across healthcare practice, leadership and professional education.
As the founder and CEO of Function First Coaching Inc., Hélène created the Dive Into a Coach Approach® program to help healthcare and helping professionals integrate coaching skills into their existing roles. Her work supports organizations in developing stronger communicators, more confident leaders and internal coaching champions without requiring every employee to become a credentialed coach.
Hélène received the 2023 International Coaching Federation Coaching Impact Award for Emerging Coach Educator. Today, she works with healthcare professionals, teams and organizations to strengthen the human capabilities that support trusted relationships, collaborative care and meaningful action.
My mission is to help healthcare organizations strengthen the human side of care by equipping professionals to lead conversations that build ownership, participation and meaningful action.
Learn More
The Business Case for a Coach Approach in Healthcare
Discover the evidence behind why healthcare organizations are investing in coaching skills for their teams.
Strengthen Your Team and the Client Experience
Interested in exploring the right training path for your organization? Schedule your Discovery Dive Call today.