Private Healthcare Organizations - Function First Coaching Inc.

We’re Here For: Private Healthcare Organizations

Differentiate Your Organization Through the Human Skills AI Cannot Replace

AI can make health information and possible recommendations available in seconds. It cannot understand what matters to the person in front of you, build therapeutic trust or lead the conversation that turns information into meaningful action.

Function First Coaching Inc. provides flexible, evidence-informed training that helps healthcare teams strengthen therapeutic presence, communication, relational awareness and coaching skills. Participants learn practical approaches they can apply immediately in client conversations, team interactions and leadership situations.

Training can be tailored to your organization’s goals, professional roles and practice environment, helping your team provide a more consistent, collaborative and distinctly human experience of care.

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THREE STACKABLE CERTIFICATES

60 hours of Coaching Education for Healthcare

The three stackable Coach Approach in Healthcare certificates: Professional Certificate at Level 1, Practitioner Certificate at Level 2 and Integration Certificate at Level 3, rising in sequence.

CONTINUING EDUCATION APPROVED BY:

ICF Continuing Coach Education approved providerAOTA Approved Provider, American Occupational Therapy AssociationNBHWC Approved Continuing Education course

Continuing education approvals vary by course and certificate level. View individual course details for the specific hours and approvals available.

Challenges We Help Private Healthcare Organizations Address

AI and online tools can provide information and possible recommendations in seconds. What distinguishes an organization is how its practitioners listen, build trust, respond to uncertainty and help clients translate information into meaningful action. Develop the human capabilities that contribute to a more collaborative and distinctly personal experience of care.

Begin building a shared Coach Approach culture that strengthens listening, curiosity, therapeutic presence and collaborative communication. Practitioners gain a common framework they can apply within their own professional scope, personality and practice style.

Provide practical professional development that helps team members navigate difficult client and workplace conversations, strengthen relational awareness and feel more capable in situations where clinical knowledge alone may not be enough. Training cannot solve every organizational pressure, but it can strengthen how professionals respond within them.

Clients increasingly arrive with more information, stronger expectations and conflicting recommendations, but not necessarily greater clarity. Help practitioners remain curious, navigate uncertainty and misinformation, clarify what matters and support informed client participation without losing the human relationship at the centre of care.

Yes. Function First Coaching Inc. offers flexible group training designed specifically for healthcare and helping professionals. After completing the 20-hour Level 1 program, participants earn the Coach Approach in Healthcare Professional Certificate and digital badge, providing an early and meaningful way to recognize employee learning, achievement and professional growth.

Organizations can begin by bringing Level 1 to the broader team, then support selected employees in progressing through the full 60-hour stackable certificate pathway as internal coaching champions. Each completed level awards a certificate and digital badge, creating visible milestones that recognize employee learning, strengthen professional confidence and demonstrate the value of your training investment.

For coaching champions interested in pursuing an International Coaching Federation credential, Level 4 | ICF Readiness & Mentorship provides additional education, mentor coaching, competency-based Growth Feedback and support in preparing for an ICF ACC credential through the Portfolio Path.

Trusted By

Why Partner With Function First Coaching Inc.

We help private healthcare organizations strengthen the human capabilities behind trusted care, effective communication and meaningful client action through practical, customizable Coach Approach training.

Healthcare Training Expertise

Led by a healthcare professional and adult educator with more than 24 years of experience across clinical practice, leadership, coaching and professional education.

Stackable Team Development

Participants can earn a certificate and digital badge after completing the 20-hour Level 1 program. Organizations can then support selected employees in progressing through Levels 2 to 4 as internal coaching champions.

Tailored Solutions

Training delivery, examples and areas of emphasis can be tailored to your organization’s roles, culture, priorities, schedule and budget while preserving the program’s core learning outcomes.

Choose the Right Training Path for Your Organization

Choose a focused team workshop, healthcare leadership series or multi-level certificate pathway tailored to your workforce priorities, professional roles and delivery needs.

All three options include education approved by the International Coaching Federation for Continuing Coach Education. Applicable AOTA and NBHWC continuing education approvals vary by course.

12–70 HRS

Build a Shared Coach Approach

Strengthen Client Conversations, Collaboration and Consistency

Build foundational skills across your broader team, then support selected employees in progressing through the stackable certificate pathway as internal coaching champions.

Delivery Options

  • 12 to 70 hours of flexible learning
  • Self-paced learning, live classes and applied practice
  • Three stackable certificates and digital badges
  • Optional ICF readiness and mentorship for selected coaching champions
1.5–3 HRS

Leadership Workshop Series

Develop Confident Healthcare Leaders

Select focused workshops that help current and emerging leaders navigate complexity, lead difficult conversations and strengthen accountability and working relationships.

Delivery Options

  • Individual workshops or a customized series
  • 1.5 to 3 hours per workshop
  • Practical tools for immediate application
  • Up to 24 participants
6 HRS

Team Performance Workshop

Strengthen Team Communication and Performance

Help your team clarify expectations, navigate conflict, strengthen relational awareness and work together more effectively.

Delivery Options

  • Up to six-hour live or virtual workshop
  • Customized examples and activities
  • Practical tools for immediate application
  • Up to 24 participants

Unlock the potential of your healthcare team today! Schedule your Discovery Dive Call

Meet Your Healthcare Leadership Expert

Hélène Thériault, BScOT, MAdEd, MCC

Hélène Thériault is an occupational therapist, Master Certified Coach, adult educator and bilingual speaker with more than 24 years of experience across healthcare practice, leadership and professional education.

As the founder and CEO of Function First Coaching Inc., Hélène created the Dive Into a Coach Approach® program to help healthcare and helping professionals integrate coaching skills into their existing roles. Her work supports organizations in developing stronger communicators, more confident leaders and internal coaching champions without requiring every employee to become a credentialed coach.

Hélène received the 2023 International Coaching Federation Coaching Impact Award for Emerging Coach Educator. Today, she works with healthcare professionals, teams and organizations to strengthen the human capabilities that support trusted relationships, collaborative care and meaningful action.

My mission is to help healthcare organizations strengthen the human side of care by equipping professionals to lead conversations that build ownership, participation and meaningful action.

Learn More
Hélène Thériault, BScOT, MAdEd, MCC — Healthcare Leadership Expert
The Business Case for a Coach Approach in Healthcare

The Business Case for a Coach Approach in Healthcare

Discover the evidence behind why healthcare organizations are investing in coaching skills for their teams.

Strengthen Your Team and the Client Experience

Interested in exploring the right training path for your organization? Schedule your Discovery Dive Call today.